Help Center

Our pieces are made with high-quality, tarnish-resistant materials designed for long-lasting shine. With proper care, your jewelry will maintain its beauty over time.

Yes. Our pieces are hypoallergenic and skin-friendly, making them suitable for everyday wear without irritation.

Absolutely. Our jewelry is designed for everyday elegance, whether you're going to work, events, or casual outings.

We recommend removing your jewelry before swimming or showering to preserve its longevity and shine.

Yes, we deliver nationwide across Kenya, including Nairobi and other major towns.

Delivery typically takes:
Nairobi: 1–2 days
Outside Nairobi: 2–4 days

Once you place an order, you’ll receive a confirmation message/email with your order details.

We accept:
• M-Pesa
• Cash on Delivery (selected areas)

Depending on your location, you can either:
• Pay via M-Pesa before dispatch
• Or use Cash on Delivery (where available)

Yes. We allow exchanges within a limited time after delivery, provided the item is unused and in its original condition.

If your item arrives damaged, contact us immediately and we’ll replace it at no extra cost.

Definitely. Our pieces are perfect for birthdays, anniversaries, and special moments.

Yes, we offer elegant packaging to make your gift extra special.